Thank you for choosing bilzz.in! We are committed to providing you with a seamless shopping experience, including reliable shipping options tailored to your needs. Our shipping services encompass standard, expedited, and overnight options, all delivered through trusted carriers and partners.

Orders are typically processed swiftly, within 1-2 business days, unless they involve customized items or stock constraints, which may require additional processing time. Shipping rates are dynamically calculated based on factors such as destination, weight, and dimensions, conveniently visible at the checkout stage.

We currently offer domestic shipping within the India & United States, as well as select domestic & international destinations. Once your order is dispatched, you will promptly receive a confirmation email containing tracking details, allowing you to monitor your package’s journey in real-time.

While we strive for prompt delivery, it’s important to acknowledge that unforeseen circumstances may occasionally arise. Factors such as festive seasons, natural calamities, disasters, climate variations, or curfews or any events organized by local parties or associations might impact delivery timelines. In such instances, we assure you that we will promptly communicate any delays and work diligently to resolve them.

Shipping charges on customization/personalized products:

We offer free shipping on all products (Excluding COD (Cash-On-Delivery)). However, customization charges that applies only on personalized products under shipping method in addition to free shipping.

Cash on Delivery (COD) is available for all products, except personalized ones, which require advance payment since they are custom-made and non-returnable (Returns applies only in case of wrong product/design delivered). For standard products, COD is available, but personalized orders must be confirmed with online payment considering the product that made exclusively only for you(customer). 

Please be mindful of any shipping restrictions and international customs duties that may apply to your order. Should you have any questions or concerns regarding shipping or any other aspect of your shopping experience, our dedicated customer service team is readily available to assist you. Simply reach out to us at hello@bilzz.in, and we’ll be happy to help.